TERMS & CONDITIONS
CUSTOMER CARE
All our lessons are on a Centurion Ri230 World Champion tow boat, and include knowledgeable instructor/boat driver, all equipment needed and bottled water.
Lake Murten: We are the only wakesurf school in the region that offers the best tow boat with the perfect wave adjustable for every level.
Book 120 minutes package or more and and safe your on the surf minute price.
* We’re available for coaching on your boat midweek only.
Sessions
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Minimum 2 people and maximum 6 people in a group. Exceptions are made for families – please Contact Us
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We may not be able to offer all sizes of infant lifejackets. Please Call Ahead to discuss your requirements
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The duration of the session depends on the number of riders and the riding time of every rider. We may stay on the water until everyone made his surf time, but a maximum of 2.5 hours. If there are few riders, this means that you may have more of surf time. And if the session is fully booked, maximum 15 min surf time for every rider.
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We have all needed materials.. Materials means: wakesurf board, handle, life vest. We don't have helmets or long neoprene. Of course, you can also bring your own material. Please remember that according to our terms and conditions you have to wear a life vest.
Reservations and refunds
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Reservations are only confirmed upon payment. Without payment from the participant, we cannot guarantee a booking.
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A minimum of 2 people (legal obligation) and 30 minutes of surfing are required for a surf session to take place.
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In the event of cancellation of our activities for weather reasons, activities (session or hire) not started will give the right to a credit note for the same replacement activity, whereas activities started will only give the right to a credit note pro rata to the time already completed.
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If we are unable to provide the agreed service, our liability is limited to the amount paid for the service. If we are only able to provide part of the service, our liability will be limited to the part of the service that could not be provided. In all cases, the refund will be in the form of a credit to the participant's customer account, which may be used for another period.
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When using our online booking site, the participant is responsible for his/her customer account. Any transaction carried out using his/her login details will be considered valid and legitimately originating from the customer without any further verification on our part. Please use a secure password and never give it to anyone; we will never ask you for your password in any way whatsoever.
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In the event of inappropriate behaviour on the part of participants in activities, we reserve the right to dismiss the person concerned; the action taken by our staff is not open to question. Expulsion does not entitle the participant to a refund.
Surf Packs & Gift Vouchers
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Packs are only valid for the season in which they were purchased.and can be used within the family circle or group of friends participating together. The pack may not be sold or used by a third party without our express authorisation.
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All gift vouchers are valid for a maximum of 12 months from the date of order. The period of validity may be extended, in which case a written note must appear on the voucher issued.
BOAT RULES
Session is starting from all wakeboarders, then all wake surfers. For wakeboarders, the wind is more critical than for wake surfers. When other riders ride, you can watch, enjoy the sun and at best help the driver.
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You have to take off the shoes before entering the boat.
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No food on the boat unless it was proposed by boat driver.
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It's not recommended to change your place inside the boat during the manoeuvres.​
PAYMENT METHODS
You will find our prices in the "Plans & Prices" section. You only pay for the minutes you are behind the boat as a rider or if you're not planning to ride you can come with someone as a spectator for 15 Fr.
We accept:
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TWINT
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Credit Card
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Cash